How it works · Setup guide
How to set up an AI receptionist in one day.
An AI receptionist touches your phone line, your leads, your calendar and your team's day — but it isn't complicated. Columa is self-serve: most businesses go from checkout to answering calls the same day. Prefer it done with you? Add Guided Setup and our team builds it alongside you.
Self-serve · No code · Guided Setup optional
Your setup · Today
- Plan picked
- License key pasted
- Olive taught your services
- Phone & calendar connected
- Answering live calls
Before you start · 01
Three things to have in place.
You probably have all three already. If not, each takes minutes.
01
A phone number you control
A VoIP line (RingCentral, Dialpad, Nextiva, OpenPhone) or a carrier number you can forward. Or start on a new Columa number.
02
A place for leads to land
Columa ships with its own CRM and lead inbox, with email alerts from day one. Native HubSpot sync if you already live there.
03
A calendar your team books in
Olive books straight into Google Calendar, offering only the slots that are actually open.
The self-serve path · 02
Five steps, same day.
No sales call, no integration project. Here's the whole path from checkout to the first call Olive answers.
- 01.
Pick your plan
Check out in about two minutes. Your license key lands in your inbox instantly.
~ 2 minutes - 02.
Paste your key
Drop it into the Columa plugin on your WordPress site. Your features install and configure themselves.
Installs itself - 03.
Teach Olive
A guided checklist loads your services, pricing, hours, service area, urgency rules and tone. Plain English, no prompt engineering.
Plain English - 04.
Phone & calendar
Forward your existing number to Olive, or take a new Columa number. Connect Google Calendar so she offers real open slots.
Forward or new number - 05.
Go live
Olive answers the same day. Listen to the first calls, adjust what she knows in plain English, and tighten your escalation rules.
Live same day
Not ready to buy? · Try it first
Hear your own receptionist before you buy.
Enter your website and about a minute later you're talking to a receptionist that already knows your business. Free, nothing to install, no card.
Two ways to set up · 03
Do it yourself, or with us.
Every plan is self-serve. Guided Setup is an optional one-time add-on for teams that would rather hand it over.
Self-serve · Included
Live the same day.
Included with every plan
You follow the guided checklist; Columa installs and configures itself around your answers.
- Checkout in about two minutes
- Plugin installs your features automatically
- Guided checklist to teach Olive your business
- Forward your number and connect Google Calendar
Guided Setup · Optional
We build it with you.
$299–$499 one-time, by plan
Our onboarding team runs the build and stays with you until Olive is answering as your primary line.
- Discovery interview about your services, pricing, urgency rules and tone
- A structured knowledge base written for you
- Phone and calendar wiring, done with you
- A monitored soft launch: overflow calls first, then primary
Choose your plan
Chat + Voice$149/mo +$299one-time Concierge$349/mo +$399one-time Full Front Desk Pro$499/mo Most popular +$499one-timeGuided Setup arrives already added at checkout. Change your mind there and untick it.
Looking for agency Guided Setup? Add it to the Agency plan → $699 one-time
What can go wrong · 04
Four snags, and the fix.
None of these are hard. They're just the places a first week usually needs a nudge.
01Her knowledge is too generic.
Work through the whole guided checklist — services, pricing, service area, urgency rules. Or add Guided Setup and we write it with you from an interview.
02Call forwarding misbehaves.
Test the full forward chain end to end before go-live: call your number from a mobile, after hours and during, and confirm Olive answers.
03The team feels replaced.
Position Olive as their assistant. She takes overflow, after-hours and routine calls so your people spend their time on the work that pays.
04Escalation is too loose, or too tight.
Expect to tune it in the first week. Listen to the early calls and adjust which topics and callers reach a person right away.
Go live · 05
Your receptionist could be answering today.
Pick a plan, paste your key, teach Olive your business — and your next call gets answered.
No sales call required · No long-term contract · Cancel anytime