The all-in-one AI front office

One plugin. Every service.

Columa is a single WordPress plugin that runs your phone, your chat, your lead capture, your booking, your proposals, and your dispatch — under one roof, in your brand voice — live today.

Get started — pick your planSee pricing
Or audition Olive yourself: 866-537-4777
The problem

Service businesses are leaking money in places they can't see

Most operators don't miss calls on purpose. They miss them because the tools they're running don't talk to each other, and because every minute the office is closed is a minute their competitor is open.

01

22% of calls go to voicemail

And two thirds of voicemail callers never call back. That's your competitor's business now.

02

Your tools don't talk to each other

CRM, calendar, intake form, proposal tool, e-sign. Each one a tab. Each handoff a chance to lose the lead.

03

Followup is inconsistent

When dispatch is slammed, qualified leads sit for hours. Even great teams forget to call back.

04

After-hours is invisible

Nights, weekends, peak storms. The business doesn't stop. Your phones do.

The Columa promise

One install. One configuration. One source of truth.

Columa is the AI Concierge for service businesses. You install one WordPress plugin, configure your services and brand once, and Olive — the AI concierge — handles the rest. Phone, chat, intake, booking, proposals, alerts, all from the same brain.

Voice

AI Receptionist

24/7 voice coverage

Olive answers every call in under two seconds with your brand voice, your services, your urgency rules. Books appointments live on your calendar. Forwards real emergencies to your on-call cell.

  • Answers in about two seconds
  • Trained on your services, pricing, service area
  • Real-time calendar booking
  • Emergency keyword detection + cell forwarding
  • Speaks the languages you enable (Spanish-ready)
Learn more →
Chat

Website AI Concierge

Capture before they bounce

Same brain as Voice, on your website. Engages visitors, qualifies the lead, books the call, and alerts your team — before they leave the page.

  • Custom persona + your brand voice
  • Lead capture with instant email alerts
  • FAQ knowledge base (30+ entries)
  • 24/7 availability
  • Drop-in widget — no rebuild needed
Read the guide →
Leads

Business-Health Assessment Funnel

The qualifier that runs itself

A snippet-to-plugin funnel that turns "curious browsers" into ranked leads. Multi-step assessment, instant scoring, automatic routing to your sales pipeline.

  • Self-qualifying flow built around your services
  • Lead scoring with custom rules
  • Auto-tags to your CRM
  • Email digest of qualified leads
See it in action →
Booking

Live Appointment Booking

Booked while they're still on the line

Connects to your Google Calendar and offers real open slots, so the caller doesn't hang up undecided. More calendar and dispatch-platform integrations are on the roadmap.

  • Real-time slot offering from your calendar
  • Confirmation emails + calendar invites
  • Easy rescheduling by reply or calendar link
Read about HVAC →
Proposals

AI Proposal + E-Sign

From inquiry to signed in one flow

Generates branded proposals in your voice, sends them to the prospect, captures the signature, and stores the executed copy. The whole sales workflow without juggling tools.

  • AI drafted from your intake notes
  • Native e-signature (no DocuSign)
  • Signed copy auto-stored in OneDrive or Google Drive
  • HubSpot note + audit trail
Console

Read-Only Dashboard

What your team can see without breaking anything

A clean dashboard for leads, conversations, and call history. Built for the whole team — dispatchers, sales, owners — without giving everyone admin keys.

  • Real-time call + chat log
  • Lead pipeline view
  • Role-based read-only access
  • Searchable transcripts
Alerts

Email Lead Alerts

Inbox-zero for new business

Near-instant email digests of new chats, calls, and leads — with a 15-minute safety net so nothing slips through. No one needs to log into a CRM to know what came in last night.

  • Near-instant delivery as leads arrive
  • Clean digest format with transcript links
  • Goes to the inboxes you choose
  • SMS and push notifications on the roadmap
Guard

Spam & Abuse Protection

The bouncer for your AI

Blocks spam, bots, and abusive traffic before it ever reaches Olive — so responses stay fast for real customers and you're never billed for junk conversations.

  • Per-visitor and per-session rate limits
  • Message-size and bot heuristics
  • Works out of the box — nothing to configure
  • Protects your included usage from junk traffic
Deployment

Live today — four self-serve steps

Self-serve from checkout to first call: pick a plan, paste your license key, and teach Olive your business. Prefer it done for you? Add Guided Setup at checkout and the Olive Group team builds it with you.

Step 1
Pick your plan
Check out in two minutes. Your license key lands in your inbox instantly.
Step 2
Paste your key
Drop the key into the Columa plugin on your site — your features install and configure themselves.
Step 3
Teach Olive
The guided checklist loads your services, pricing, and urgency rules into Olive’s knowledge base.
Step 4
Go live
Olive starts answering the same day. Added Guided Setup? Our team builds it with you and watches the first calls live.
Pricing

Flat plans. Real pricing. No surprises.

Every plan includes chat, voice, and lead capture from day one — flat monthly fees, generous included volume, overage rates published up front. Want it done for you? Add optional Guided Setup at checkout.

Chat + Voice
$149/mo

Capture every visitor and answer every call. Your lowest-risk entry point. 24/7 Availability.

  • AI chat on your website
  • AI voice on your phone line
  • Lead capture + email alerts
  • FAQ knowledge base
  • 50 voice min/mo + 150 chats/mo
  • $0.35 per extra voice min · $0.09 per extra chat
Subscribe — $149/moor call Olive first: 866-537-4777
Concierge
$349/mo

Booking and a unified inbox - Your AI answers every call. Built for business.

  • Everything in Chat + Voice, plus:
  • Online booking
  • Conversations inbox
  • Instant Lead Alerts
  • Lead Capture
  • 150 voice min/mo + 300 chats/mo
  • $0.3 per extra voice min · $0.07 per extra chat
Subscribe — $349/moor call Olive first: 866-537-4777

Add-ons: CRM Sync — $25/mo · Document Storage Sync — $15/mo · Invoicing Sync — $20/mo.
Run an agency? Columa Agency — deploy white-labeled Columa for the clients you serve.

Built for

Service businesses that live and die by the phone

Columa is trained from day one on the language, urgency rules, and dispatch patterns of the trades. We know what \"no heat\" means in January. We know what a storm chaser is. We know GFCI from EV charger work.

PlumbingHVACRoofingElectricalCleaningPest ControlLandscapingGarage DoorsLocksmithsTree Service
Why Columa

What makes this different from the AI receptionist you almost picked

Built by an agency that knows service businesses

Olive Group is a marketing agency that's spent years working with plumbers, HVAC contractors, roofers, electricians, and cleaners. We didn't design Columa in a vacuum — we built it for the operators we actually work with.

One plugin, not a Frankenstein stack

You don't bolt together six SaaS tools. You install one WordPress plugin. Everything is configured in one place. One source of truth. One bill.

Self-serve today, white-glove when you want it

Check out and go live the same day — no sales call required. Prefer it done for you? Add Guided Setup at checkout and the Olive Group team builds your knowledge base and wires your calendar and CRM with you.

Frontier AI under the hood

Columa is built on the latest frontier-class language models. Olive introduces herself as an AI assistant, and the conversation stays natural enough that callers just get on with it. Comprehension keeps improving, and you get the upgrades automatically.

Flat pricing, generous tiers

No per-call charges. No per-minute traps. Tier limits are set generously so most service shops never hit them. Overages are cents, not dollars.

Same brain across every channel

Phone calls and chat sessions pull from the same knowledge base. Your business updates one source — Olive learns it everywhere.

Questions we hear a lot

Frequently asked

Will customers know they're talking to an AI?

Yes — Olive introduces herself as an AI assistant by default. Bot-disclosure laws (California's among them) require it for business calls, and it doesn't cost you bookings: callers care that the phone got answered and their problem is moving. Her voice keeps the conversation natural from there.

What happens on a true emergency?

You set the rules. Burst pipe, no heat in January, gas smell, arcing outlet — Olive recognizes the keywords and forwards to your on-call cell within 60 seconds. She stays on the line until you're connected.

Does it work with my CRM and dispatch system?

Columa ships with its own built-in CRM, plus native HubSpot sync (the CRM Sync add-on). Booking runs on Google Calendar, signed documents store to Google Drive or OneDrive, and invoicing connects to your QuickBooks Online account. Deeper dispatch-platform integrations (Service Titan, Housecall Pro, Jobber, and others) are on the roadmap — tell us what you run and we'll prioritize it.

What if Olive can't handle a call?

She'll recognize it. Out-of-scope calls (a customer with a billing dispute, a vendor calling about a PO, an unusual technical question) get captured as a detailed message and routed to the right person on your team within seconds.

Can I cancel?

Yes. Monthly billing, no annual contracts. We earn the renewal every month.

How long until we're live?

Self-serve: most businesses are live the same day they check out — pick a plan, paste your license key, follow the guided checklist. Guided Setup clients are typically fully tuned within a few business days.

Ready to put Olive on your phone?

Pick a plan and Olive can be answering your calls today — no sales call required. Every plan includes chat, voice, and lead capture from day one. Monthly billing, cancel anytime.

Get started — pick your planStart with Chat + Voice — $149/mo
Or audition Olive yourself: 866-537-4777