Last updated July 10, 2026
Columa — a technology product of Olive Group, LLC
Effective date: July 3, 2026 · Last updated: July 3, 2026
This End-User License Agreement ("Agreement") is between Olive Group, LLC ("Olive Group," "we," "us"), the operator of the Columa platform ("Columa," the "Service"), and the individual or entity that installs, accesses, or uses the Service ("you," "Customer"). By installing or using the Service, you agree to this Agreement. If you are entering into it on behalf of an organization, you represent that you are authorized to bind that organization.
Columa is a business communications and workflow platform delivered as a suite of software (including WordPress plugins and hosted services) that may include website chat, AI voice reception, online booking, lead capture and alerts, proposals, e-signature agreements, and optional integrations with third-party services.
Subject to your compliance with this Agreement and payment of applicable fees, Olive Group grants you a limited, non-exclusive, non-transferable, revocable license to install and use the Service for your own internal business purposes for the duration of your subscription.
You will not, and will not permit others to: (a) resell, sublicense, or distribute the Service except as an authorized Columa reseller under separate written agreement; (b) reverse engineer, decompile, or attempt to derive source code except as permitted by law; (c) remove proprietary notices; (d) use the Service to violate any law or third party's rights; or (e) use the Service to build a competing product.
You are responsible for the accuracy of information you provide, for maintaining the security of your credentials, for all activity under your account, and for obtaining any consents required for the data you process through the Service (including notice to and consent from your own customers where required).
The Service can connect to third-party services at your direction, including Intuit QuickBooks or Wave Accounting (invoicing), AI model providers, voice and telephony providers, email delivery, CRM, and payment processing. When you connect a third-party service:
If you connect QuickBooks, you authorize Columa to access your QuickBooks company data through Intuit's API only to create and manage customer and invoice records that you initiate (for example, generating an invoice when an agreement is signed). Columa accesses this data as your service provider, does not use it for advertising, and does not sell it. You may disconnect QuickBooks at any time from the Columa Payments screen, which revokes Columa's access. Your use of QuickBooks remains subject to your agreement with Intuit.
If you connect Wave Accounting, you supply your own Wave access token, which is stored on your website and used to create and manage customer and invoice records you initiate, communicating directly with Wave’s API. Your token and Wave data are not transmitted through or stored on Olive Group infrastructure. You are responsible for keeping your token secret. You may disconnect Wave at any time from the Columa Payments screen, which stops the Service’s use of the token; to fully revoke access, also delete or rotate the token in your Wave account. Your use of Wave remains subject to your agreement with Wave Financial Inc.
Certain features use artificial intelligence to generate text, summaries, or responses. AI output may be inaccurate or incomplete and does not constitute legal, financial, tax, or professional advice. You are responsible for reviewing AI-generated content before relying on or sending it.
Subscription fees, add-ons, and usage charges for the Service are billed by Olive Group, LLC under the plan you select. Fees are stated exclusive of taxes, which you are responsible for. Except as required by law or expressly stated, fees are non-refundable. We may change pricing on prospective notice.
Your and your end users' data are handled as described in the Columa Privacy Policy. As between the parties, you retain ownership of the data you submit ("Customer Data"). You grant Olive Group the limited right to process Customer Data to provide and support the Service.
The Service, including all software and content provided by Olive Group, is owned by Olive Group, LLC and its licensors and is protected by intellectual-property laws. No rights are granted except the license expressly stated here.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. Olive Group does not warrant that the Service will be uninterrupted or error-free.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OLIVE GROUP WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS OR DATA. OLIVE GROUP'S TOTAL LIABILITY ARISING OUT OF THIS AGREEMENT WILL NOT EXCEED THE AMOUNTS YOU PAID FOR THE SERVICE IN THE 12 MONTHS BEFORE THE CLAIM.
You will defend and indemnify Olive Group against claims arising from your Customer Data, your use of the Service, or your breach of this Agreement.
This Agreement applies while you use the Service. Either party may terminate as provided in your plan. On termination, your license ends and you must stop using the Service; certain sections (including 10-13) survive.
We may update the Service and this Agreement. Material changes will be posted with an updated effective date; continued use after changes take effect constitutes acceptance.
This Agreement is governed by the laws of the State of California, without regard to its conflict-of-laws rules. The state and federal courts located in Los Angeles County, California have exclusive jurisdiction over any dispute arising out of or relating to this Agreement, and each party consents to personal jurisdiction and venue there.
This Agreement is the entire agreement on its subject and supersedes prior understandings. If any provision is unenforceable, the rest remains in effect. You may not assign this Agreement without our consent; we may assign it to an affiliate or successor.
Olive Group, LLC · 1230 Rosecrans Ave STE 300 9018, Manhattan Beach, CA 90266 · legal@olive.group · support@columa.co